Ever have a client decide to change their company name after you've been working with them for years? You've got "Big Smiles Dentistry" ingrained in your brain, but now, they've changed their name to "Superior Dental Services." It's not easy to snap your fingers and remember that they changed their name. The good thing is that you don't have to.
Tier Availability: Track, Team, Business
Security Rights Required: Add/Edit Client, Add/Edit Plan
For both Clients and Plans, users can add search text on the General tabs at the Client or Plan level to help easily locate them when reviewing search results using the Search feature. If a Client or Plan changes names, simply add the old name into the appropriate Search Text field so the applicable Client or Plan will display when searching by that text string. This will save users an email to other staff or a walk around the office asking who remembers the new name of the Client or Plan.
The image below displays where the Search Text feature can be found for Client records.
The image below displays where the Search Text feature can be found for Plan records.