Worktrays allow users to view active tasks and assign work to other members of a team from a single dashboard.
Tier Availability: Premium, Business
Security Rights Required: None
Note: Some items may not be available in all tiers.
- Setting up a Team/Worktray in PensionPro
- Assigning Tasks to Worktrays
- Accessing a Worktray
- Reassigning a Task
- Assigning Multiple Tasks to Another Team Member
- Printing Worktray Tasks
Worktrays can be used to help organize a firm’s workload. Teams are used for assigning tasks to a Worktray.
Setting up a Team/Worktray in PensionPro
- Select Maintenance > Team Information from the Navigation Panel
- Click the Add icon in the upper-right corner to create a new Team/Worktray. The Add Team Name popup appears
- Enter the Name of the Team/Worktray and click Save
- Open the created Team/Worktray by double-clicking the row or clicking the corresponding Edit icon.
- Click the Add icon in the upper-right corner of the grid to add new Team Members to the Team/Worktray. The Add Team Member popup displays
- From the Team Member dropdown menu, select the desired employee
- From the Team Role dropdown, select either Team Member or Team Leader
- Click Save to complete
- Team Members can view tasks in the Worktray and assign tasks to themselves.
- Team Leaders can assign or reassign tasks to other members of the team.
Assigning Tasks to Worktrays
Assigned tasks will appear in a Worktray when projects are launched. Task assignment to a Worktray is done in the Project Template, but tasks can also be assigned after a Project is launched through Power Tools.
To assign a Task to a Worktray from within the Project Template
- Select Maintenance > Templates from the Navigation Panel
- Use the Project Type filtering to sort templates by type
- Double-click the template that is to be edited
- Select the Workflow menu
- Double-click the appropriate Task Grouping to open the list of Tasks
- Click the Edit icon on the right side of the Task to be assigned to a Worktray
- In the Worktray dropdown menu, select the name of the Worktray
- Click Save to complete
Note: The Task can be assigned to an Employee Role and a Worktray. If it is assigned to an Employee Role at Task activation, then it will be included on the Employee’s dashboard, as well as the Worktray. However, the assignment to an employee can also be done from the Worktray.
Accessing a Worktray
- Select Dashboards from the Navigation Panel and expand the Worktrays menu
- Worktrays the user is a member of will display in the dropdown
- Select the desired Worktray from the dropdown to open it
- A list of active Tasks in that Worktray will appear
- New items that have been added to the Worktray will be displayed with an orange New icon to the left of the Task.
Reassigning a Task
- Navigate to the designated Worktray
- Click once on a Task to highlight it and click the Menu icon in the upper right corner of the grid
- Click the Reassign Tasks button and a Reassign Task pop-up menu will be displayed
- In the Reassign To dropdown, users can reassign Tasks to themselves by selecting their name
- To reassign the Task to other Team Members, the user must be a Team Leader on the Worktray.
- To reassign all Tasks in the Project that are currently assigned to the Team/Worktray to the selected employee, check the box to reassign all Tasks in the project.
Assigning multiple Tasks to another Team Member
- From the Worktrays Dashboard, click each individual Task while pressing the Ctrl key on the keyboard
- Once the Tasks have been selected, click the More icon and select Reassign Tasks
- Select the employee from the Reassign To dropdown and click Save
Printing Worktray Tasks
- From the Navigation Panel, select Reporting > Projects > Worktray Tasks
- Select the Location, Plan Type, Project Type, Project Name, Plan End, and Worktray filters from the appropriate filter dropdown menus
- Click View Report
- The report can be exported by clicking the Save icon. Various file formats are available for export in the dropdown menu