The Plan Tab

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The Plan tab displays information about any existing Plan. It is separated into multiple sections under the Views panel, including Employee Roles, Projects, Files, etc. This article covers each of the views found within the Plan tab, as well as how to add, edit and delete Plan data.

 

Opening a Plan Tab

 

  1. Use the Search bar to search by Plan name.
  2. Expand the Plans result list.
  3. Select the name of the Plan.

 

Tier Availability: Track, Team, Business

 

Note: During the process of managing Plan information, many input fields populate their dropdown options by pulling in List Values. More information on List Values can be found in the article List Values.
Note: Some features and views may not be available in all tiers.

 

Article Contents

 

 

 

The Plan Tab Header

 

The tab header is displayed at the top of the tab, above any selected view. The header contains the following items, presented from left to right:

 

  • The Client Name that the Plan belongs to. Selecting the Client Name returns the user to the Client tab.
  • The Plan Name.
  • The Helphelp.png icon, which opens this article in a new browser window.
  • The Moremore_options.png icon, which contains menu options for the following actions:

 

 

Navigating Plan Views

 

The Views panel on the left side of the Plan tab separates Plan information into a selection of categories. The Plan tab contains the following views: General, Defined Benefit, Daily Valuation, Health & Welfare, Employee Roles, Contact Roles, Projects, Interactions, Distributions, Project Fields, Investment Providers, Services Provided, Fee Schedules, Files, To-Dos, Notes, Plan Cycles, and Specifications.

 

 

Editing Attributes

 

Requires Security Rights: Add/Edit Plan

 

Some views, such as the General and Defined Benefit views, contain attributes and information that define the Plan. To edit these attributes:

  1. Select Editedit.png at the top-right of the view. The corresponding window displays.
  2. Make any necessary changes.
  3. Select Save.

 

 

Adding Records

 

Other views, like the Employee Roles and Interactions views, contain lists of records attached to the Plan. In these views, records can be added by performing the following steps:

  1. Select Addadd.png at the top-right of the view. The corresponding window displays.
  2. Complete the required fields.
  3. Select Save.

 

 

Views on the Plan Tab

 

The aim of this guide is not to provide an exhaustive list of Plan fields and properties. However, any items of particular note are covered in each view's section, below.

 

 

General

 

The General view contains the information that was entered during Plan creation, such as Plan Name and Plan Type, as well as other basic information, like Status and Client Servicing Level. Use Editedit.png at the top-right of the grid to make changes to this information.

 

  • The following fields are required: Plan Name, Plan Year Month End, Plan Year Day End, Status, Type, Combo Plan, Valuation Frequency, Admin Type, QDIA Fund Name, Filing Cycle, Category, Group, Added On, Service Effective On
  • The following fields are List Values located under Core > Plan: Client Servicing Level, Status, Type, Combo Plan, Termination Reason, On Hold Reason, Valuation Frequency, Form 5500 Type, Admin Type, QDIA Fund Name, Filing Cycle, Category, Group

 

Additionally, ftwilliam.com integration functionality can be found by selecting Moremore_options.png at the top-right of the General view. This functionality can link the Plan in PensionPro to an existing ftwilliam.com plan, or create a new plan within ftwilliam.com. If this option is not available, refer to the article ftwilliam.com - Integration Setup & Preferences.

 

 

Defined Benefit

 

The Defined Benefit view contains Defined Benefit information, including fields relating to actuarial firms and frozen assets. This view is disabled by default; to enable it, select the Defined Benefit option when editing the General Plan Information from the General view.

 

  • The following field is required: PBGC
  • The following field is a List Value located under Core > Plan: PBGC

 

 

Daily Valuation

 

The Daily Valuation view contains Daily Valuation information, including fields relating to payroll contributions and remittances. This view is disabled by default; to enable it, select the Daily Valuation option when editing the General Plan Information from the General view.

 

  • The following fields are List Values located under Core > Plan: Participant Statement Delivery, Payroll Contribution Calculation, Payroll Frequency, Remittance Type, Trading Platform

 

 

Health & Welfare

 

The Health & Welfare view contains Health and Welfare information, including fields relating to claim processing and Medicare reporting. This view is disabled by default; to enable it, select the Health & Welfare option when editing the General Plan Information from the General view.

 

  • The following fields are List Values located under Core > Plan: Claim Processing Location, Payroll Frequency, Remittance Type

 

 

Employee Roles / Contact Roles

 

Employee Plan Roles are the assignments employees fill when servicing a plan, such as Administrator or Billing Specialist. Plan Contact Roles are the contact assignments used in communications to clients and referral sources; for example, Investment Advisor or Billing Contact.

 

Use Addadd.png at the top-right of the grid to add a new Role, or hover over any entry to display the Editedit.png and Deletedelete.png options on the right-hand side. These two views are covered in greater detail in the articles Employee Plan Roles and Plan Contact Roles.

 

 

Projects

 

The Projects view displays all Projects associated with the Plan. Double-clicking a Project within the grid opens it in a new Project tab.

 

Use Addadd.png at the top-right of the grid to add a new Project; refer to the article Launching & Managing Projects.

 

Further information on Projects can be found in the following articles:

 

 

Interactions

 

The Interactions view displays any Interactions, such as Blast Emails and Secure File Exchanges, that are related to the Plan. Double-clicking an entry within the grid opens the Interaction in a new tab.

 

Use Addadd.png at the top-right of the grid to add a new Interaction, or hover over any entry to display the Editedit.png and Deletedelete.png options on the right-hand side.

 

Blast Email interactions can be re-sent by selecting the Interaction record to highlight it, then selecting Moremore_options.png > Resend Interaction. Alternately, the Interaction can be forwarded to a new Plan Contact by selecting Moremore_options.png > Forward Interaction.

 

For more information on Interactions, refer to the article Interactions.

 

 

Distributions

 

The Distributions view displays all Distribution Projects associated with the Plan. Double-clicking an entry within the grid opens the Distribution in a new tab. Distributions function similarly to Projects, but have additional views for displaying distribution-specific information.

 

Use Addadd.png at the top-right of the grid to add a new Distribution Project. For more information about adding and using Distributions, refer to the article Distributions.

 

 

Project Fields

 

If any Task Items within a Project were tagged as Project Fields, the responses to those Task Items will display in the Project Fields view. The grid in this view is automatically populated; new records cannot be added directly.

 

The dropdown labeled Show Most Recent can be used to change the number of records that display at once. This setting applies to each Project Field, rather than all at once. For example, if a Project with ten Project Fields is performed many times, setting Show Most Recent to 1 will display the single most recent entry for all ten Project Fields. Setting it to 5 will display the five most recent entries for all ten Project Fields; i.e., fifty items. The options available for this setting are 1, 5, 10, and All.

 

For more information on Project Fields, refer to the article Project Fields.

 

 

Investment Providers

 

The Investment Providers view provides general information about the investments associated with the Plan.

 

New Investment Providers may be added by selecting Addadd.png at the top-right of the grid.

  • The following field is required: Investment Provider
    • If the Investment Provider does not yet exist as a List Value, selecting the [Add New Investment Provider] option from the dropdown displays the Investment Provider Description field, where a new Investment Provider List Value can be created.
  • The following fields are List Values located under Core > Investments: Investment Provider, Investment Direction, Investment Model, Data Collection Source, 1099 Responsibility, Transfer Status, Distribution Processor, Revenue Sharing Type, Fee Disclosure Type, Vesting Submission

 

Hovering over any Investment Provider record displays the Editedit.png and Deletedelete.png options on the right-hand side.

 

Entries that have a Terminated Date set can also be Archived by editing the Investment Provider and selecting the Archived checkbox in the Edit Plan Investment Providers window. Archived Investment Providers will be hidden from the grid by default; to view these records, select Moremore_options.png > Show Archived.

 

 

Services Provided

 

The Services Provided view displays general information about any services provided on behalf of the Plan.

 

Use Addadd.png at the top-right of the grid to add a new service, or hover over any entry to display the Editedit.png and Deletedelete.png options on the right-hand side. For more information, refer to the article Services Provided for Plans.

 

 

Fee Schedules

 

The Fee Schedules view provides information on fee schedules associated with the Plan. These determine the costs for Plan-related services.

 

Use Addadd.png at the top-right of the grid to add a new Fee Schedule, or hover over any entry to display the Editedit.png and Deletedelete.png options on the right-hand side. Double-click a Fee Schedule entry in the grid to view individual Fees.

 

For more information, refer to the article Fee Schedules.

 

 

Files

 

The Files category contains the Legal Plan Files, Administrative Forms, and Fiduciary Files views which store the Plan's files and documents. All three views function similarly.

 

Use Addadd.png at the top-right of the grid to add a new file, or hover over any entry to display the Editedit.png and Deletedelete.png options on the right-hand side. Double-clicking a File downloads it to the user's device.

 

Selecting View Access Loginfo.png in the Title column opens a window displaying the name of any Plan Sponsors or PensionPro users who accessed the File, as well as the date and time the File was accessed. This tracking ability can assist in managing Data Security, as well as determining whether the Plan Sponsor ever opened the File.

 

Up to 5 Plan Files can be merged into a single document by Ctrl-clicking to select the files in the grid, then selecting Moremore_options.png > Combine Files.

 

Archived Files are hidden the Files views by default; to view these records, select Moremore_options.png > Show Archived.

 

If using PensionPro's DocuSign integration, uploaded Files can be sent to contacts for E-Signature purposes. To do so, click to select the File in the grid, then select Moremore_options.png > Send E-Signature Document. This feature is covered more extensively in the article DocuSign Integration.

 

If the integration with ftwilliam.com is in use, a variety of plan documents can be downloaded to the Legal Plan Files grid by selecting Moremore_options.png > Pull from ftwilliam.com. More information can be found in the article ftwilliam.com - Document Download.

 

For more information on Plan Files, refer to the article Files & Documents.

 

 

To-Dos

 

The To-Dos view displays any To-Do items that relate to the Plan. These are reminders or directions that assist in tracking and completing unexpected work.

 

Use Addadd.png at the top-right of the grid to add a new To-Do, or hover over any entry to display the Editedit.png and Deletedelete.png options on the right-hand side. For more information, refer to the article To-Dos.

 

 

Notes

 

The Notes view is used for recording any miscellaneous information that pertains to the Plan. This could be confirmation of communications, instructions for special handling, or simply information that doesn't fit anywhere else.

 

Use Addadd.png at the top-right of the grid to add a new Note, or hover over any entry to display the Editedit.png and Deletedelete.png options on the right-hand side. To view archived Notes, select Moremore_options.png > Show Archived.

 

For more information, refer to the article Notes.

 

 

Plan Cycles

 

The Plan Cycles view displays a list of Plan Cycle records for the Plan, which record filing and testing information (and more) for each plan year. Double-clicking a Plan Cycle within the grid opens it in a new Plan Cycle tab.

 

Use Addadd.png at the top-right of the grid to add a new Project. Further information about Plan Cycles can be found in the following articles:

 

 

 

Specifications

 

The Specifications view can record line items from the plan document, storing them according to Document Specification Templates.

 

The grid in this view shows any current or prior document versions. Double-click a document version to view its individual specifications. Use Addadd.png at the top-right of the grid to add a new document version, or hover over any entry to display the Editedit.png option on the right-hand side.

 

For more information on Document Specifications, refer to the following articles:

 

 

 

Frequently Asked Questions

 

  • What does the On Hold checkbox do?
    Placing a check in the On Hold checkbox will enable the On Hold feature. Select an On Hold Reason to have an "On Hold" message appear anytime a user opens the Plan or a Project Task for the Plan. The user must acknowledge the message before any work can be resumed. When the dialog appears, users will see the On Hold Reason that was selected.
    • The On Hold Reason is a List Value located under Core > Plan
       
  • What is the Added On field for?
    This field is typically used to track when a Plan was added to a firm's tracking software or CRM.
     
  • What does selecting the checkbox for the Internal Plan field do?
    Selecting the Internal Plan checkbox for a Plan is typically used for in-house Plans only. This hides the Specifications, Investment Providers, Services Provided, Plan Contacts, Files, and any exposed Defined Benefit, Daily Platform, or Health and Welfare views for that Plan.
     
  • I have the Distributions add-on, but I cannot add a Distribution on the Workflow tab of the Plan as the Add button is greyed out. What am I doing incorrectly?
    Ensure Distributions are enabled for this plan. From the General view of the Plan tab, select Editedit.png in the upper-right. Scroll to the bottom of the Edit General Plan Information window, select the checkbox for Distributions Enabled, and select Save.