Please follow the instructions below to install the new version of Fetch.

Software Required:  PensionPro Premium, Fetch
Security Rights Required: Access Query Tool

 

Fetch ClickOnce Installer - Version 1.18.1.5

  • Browse to https://fetch.tpaworkflow.com and click on the Install button
  • Follow the prompts to install Fetch
  • Fetch will launch after the installer finishes
  • At the initial login you will need your username and password.
    • This is the same username and password the user has for accessing PensionPro
    • Changes to a user's credentials will carry over to PensionPro and PlanSponsorLink (if applicable)

 

 

Fetch MSI Installer - Version 1.18.1.5

Installation on Terminal Servers/Citrix environments will require that you: 

  • Download the msi file attached to this article.
  • Uninstall previous versions of Fetch prior to installation.
  • Execute the MSI and follow the prompts to install.
  • Install the MSI using best practices for your environment.
  • At the initial login you will need your username and password.

This installer is for Windows 7, Windows 8.1, and Windows 10. Also Servers 2008 r2, 2012, 2012 r2, and 2016. It will not function on other operating systems. 

 

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